FAQ
Curious about anything on our site?
How long will it take to get my order?
We ship to most of Europe. Orders are processed within 2 business days, with delivery guaranteed in 2-6 weeks. Typically, goods arrive within 2 weeks, rarely longer.
What is your return/exchange policy?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Learn more at our Return & Refund Policy.
To start a return, you can contact us at milvanguard.info@gmail.com
What my size is?
Check our Size Chart.
What if my order arrives damaged?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
What if I don’t receive my item?
If you do not receive your order within the delivery window, simply contact us at milvanguard.info@gmail.com and we will get you sorted in the best way possible. We usually answer within 24 hours.
How do I contact you?
If you have any concerns or questions, we are happy to assist you by email: milvanguard.info@gmail.com . We usually answer within 24 hours.